0800 061 4489trade@optimisedmedicalsupplies.com
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Optimised Medical Supplies Ltd
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Optimised Medical Supplies Ltd

UK supplier of medical equipment, PPE, surgical supplies and specialist medical transport.

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Contact us

  • Phone

    0800 061 4489
  • Trade enquiries

    trade@optimisedmedicalsupplies.com
  • Registered office

    11 Deakins Road
    Birmingham, B25 8DX
    United Kingdom

  • Hours

    Mon–Fri 08:30-17:30

    Transport: 24/7 on-call

© 2026 Optimised Medical Supplies Ltd. All rights reserved.
Registered in England & Wales, company no. 14185351.

Prices shown exclude VAT unless stated. Goods supplied subject to our terms & conditions.

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    Trade Accounts

    Bulk Medical Supplies for Your Business

    Whether you run a clinic, care home, pharmacy, or resell medical supplies, our trade programme gives you exclusive pricing, dedicated support, and reliable stock you can count on.

    Trade PricingBulk OrdersUK Delivery

    800+

    Products Available

    Bulk

    Trade Pricing

    Fast

    Account Setup

    UK

    Wide Delivery

    Why Open a Trade Account?

    Built specifically for businesses that depend on a consistent supply of quality medical products.

    Exclusive Trade Pricing

    Trade account holders get access to preferential bulk pricing not available to the general public. Pricing is discussed directly with our team based on your requirements.

    Priority Dispatch

    Trade accounts receive priority order processing. Delivery options and lead times are confirmed when your account is set up.

    Bulk Stock Availability

    We work with you to ensure the products you need are available when you need them. Talk to our team about stock reservations for regular orders.

    Flexible Payment Options

    We offer a range of payment options for trade customers. Credit terms are available for approved accounts — contact us to discuss what works for your business.

    Dedicated Support

    A dedicated point of contact for your account. Fast quotes, product recommendations, and proactive updates whenever you need them.

    Tailored to Your Business

    Whether you need a bespoke product list, regular scheduled deliveries, or custom documentation — we work around your business, not the other way around.

    Who is Our Trade Programme For?

    We supply businesses of all sizes — from independent pharmacies to large NHS trusts. If you order regularly or in bulk, a trade account will save you time and money.

    • NHS Trusts & Hospitals
    • Care Homes & Residential Facilities
    • GP Surgeries & Dental Practices
    • Pharmacies & Health Retailers
    • Medical Equipment Resellers
    • Ambulance & Emergency Services
    • Occupational Health Providers
    • Schools & Educational Institutions

    Minimum Order

    Contact us to discuss

    Minimum order requirements vary by product. Our team will work with you to find the right arrangement for your business.

    Account Setup

    Quick and straightforward

    Our trade team reviews every application and will get back to you as soon as possible to get you started.

    Payment Terms

    Flexible options available

    Payment terms are agreed directly with our team and tailored to your business. Contact us to find out what is available to you.

    How It Works

    Simple, straightforward, and built around you.

    01

    Get in Touch

    Contact our trade team via the contact page with your business details and what you are looking for.

    02

    We Talk to You

    A member of our trade team will be in touch to understand your requirements and answer any questions.

    03

    Account Active

    Once agreed, your trade account is set up and you can start placing orders straight away.

    Buying in professional quantities

    What actually changes when you open an account

    Most of the difference is not the unit price. It is that somebody knows what you order, the pack sizes suit professional use rather than retail, and a query gets answered by a person who can see your account.

    Pack sizes built for the job

    Professional pack sizes usually work out cheaper per unit and mean fewer reorders. That holds until the pack outlives its usefulness, so buy barrier items and general consumables in the largest pack you will genuinely get through, and buy sterile or dated stock to demand rather than to a price break.

    Someone who knows the account

    A named contact matters most at the awkward moments: a line that has changed specification, a substitution you need to judge before accepting, or a delivery that has to land before a clinic starts. Those are conversations, not tickets.

    Documentation on request

    Where an item is a medical device, CE or UKCA marking applies and manufacturer declarations of conformity are available. If a quality system or an inspection needs that evidence, ask for it at the point of order rather than afterwards.

    Credit terms where approved

    Credit terms are available for approved accounts and are agreed with you rather than applied automatically. Until an account is approved, orders are paid at checkout in the normal way.

    What we need to open one

    Nothing unusual, and having it to hand is what turns this into a same-week job rather than a fortnight of email.

    • Trading name and registered company number
    • NHS, CQC or GDC reference where you are a regulated practice
    • VAT number, if you are registered
    • A primary contact who can approve orders
    • Delivery address, and any access constraints worth knowing about
    • A rough idea of what you buy and how often, so pricing reflects reality

    How we actually supply, in plain terms

    Worth saying before you ask, because it decides whether we are the right supplier for you.

    We ship direct from our supplier

    Most of the range is dispatched directly rather than held in our own warehouse. That keeps the catalogue wide and the prices competitive. It also means lead times are confirmed at the point of order rather than promised in advance, and we would rather tell you that than discover it together on a Friday afternoon.

    Substitutions are offered, never assumed

    If a line is unavailable we will tell you what differs about the alternative and let you decide. A glove material, a mask standard and a syringe tip are not interchangeable, and a picking system that treats them as equivalent is not doing you a favour.

    Delivery is a flat charge

    Flat delivery on all UK mainland orders, with no threshold to hit and no surprises at checkout. Bulky items shipping direct from the manufacturer are quoted separately where carriage genuinely differs.

    What we do not do

    We are not a clinical waste carrier and do not collect waste. We do not hold pharmacy-controlled stock. Where something falls outside what we supply we will say so rather than quote for it and work it out later.

    Our guide to choosing a medical supplies wholesaler

    Questions trade buyers ask

    Including the ones where the answer is that we cannot help.

    Do I need a trade account to order?
    No. Anyone can place an order on Optimised Medical Supplies Ltd without a trade account - simply add items to your basket and check out using a card or bank transfer. Trade accounts are available for organisations and buyers who order regularly and want volume pricing, Net-30 terms, and a named account manager. There is no minimum order value for standard orders.
    How much is delivery?
    Standard delivery is a flat £9.90 on every order, whatever the value, shown at checkout. Order before 4pm on a business day and stocked items are dispatched the same day for next-day delivery across mainland UK.
    What is your delivery lead time?
    Optimised Medical Supplies Ltd dispatches stocked items the same business day when ordered before 4pm, with next-business-day delivery across mainland UK on most postcodes. Bulk and made-to-order items typically ship within 2–5 business days; lead times are confirmed at the point of quote.
    Do you offer trade accounts and Net-30 payment terms?
    Yes. We open trade accounts for NHS trusts, private clinics, dental practices, veterinary practices, care home groups, and other regulated buyers. Approved trade accounts are eligible for Net-30 payment terms, named account managers, and tiered volume pricing. Applications are typically reviewed within one business day.
    Are your products CE / UKCA marked?
    All medical devices we supply are CE or UKCA marked where applicable and sourced from manufacturers operating to ISO 13485 quality standards. Manufacturer certificates and conformity declarations are available on request.
    What is your minimum order value?
    There is no minimum order value for standard online orders. Trade-account customers may have negotiated minimums per category as part of their pricing agreement. For bulk and tender enquiries we provide tailored quotes with no fixed floor.
    What is your returns and faulty-goods policy?
    Unopened, unused stock items in original packaging may be returned within 30 days of delivery for refund or credit, subject to a restocking fee on bulk orders. Faulty or damaged goods are replaced or refunded in full when reported within 24 hours of delivery; we coordinate collection and process the RMA within 5 business days.
    Do you provide medical-equipment transport and relocation services?
    Yes. Alongside supplies, we operate a specialist medical-equipment transport service across the UK, with three tiers — Standard, Specialist, and On-Demand Specialist Team — for calibrated, sterile, and high-value equipment. Each shipment is documented from pickup to handover with a signed proof-of-delivery pack.
    Which payment methods do you accept?
    We accept all major credit and debit cards, BACS bank transfer, and purchase orders for approved trade-account holders. Pro-forma invoicing is available for first orders before a credit account is opened.
    Do you ship to Northern Ireland, Scotland, and offshore postcodes?
    Yes. We deliver across England, Wales, Scotland, and Northern Ireland. Highland, Island, and offshore postcodes (e.g. AB, IV, KW, PA, BT, IM, JE, GG) may carry an additional surcharge and a 1–2 business day lead time uplift, confirmed at checkout or in the quote.
    Are batch numbers and expiry dates supplied with deliveries?
    Yes. Dispatch notes include batch / lot numbers and expiry dates for all regulated medical devices and consumables, supporting CQC and infection-control audit requirements.
    Do you handle controlled drugs or cold-chain pharmaceuticals?
    No. Our catalogue is limited to medical devices, consumables, PPE, and equipment. We do not supply prescription-only medicines, controlled drugs, or cold-chain pharmaceutical products.
    How do I open a trade account?
    Apply via the Trade Accounts page. We require your trading name, registered company number (or NHS / CQC / GDC reference for regulated practices), VAT number, primary contact, and delivery address. Applications are reviewed within one business day and approved accounts are notified by email with login credentials and account-manager details.
    Can I request a custom quote for tenders or bulk orders?
    Yes. Use the Bulk Quote form with your product list, quantities, delivery address, and required-by date. We respond within one business day with line-by-line pricing, confirmed lead times, and certification documentation as required for tender submission.

    Ready to Open a Trade Account?

    Get in touch with our trade team today and we will work with you to get the right pricing, terms, and setup for your business.